Yesterdays announcement by the Prime Minister with the fifth confirmed case in Fiji, requires the marina to elevate our business response to COVID-19. Nadi Airport will officially shut down to all scheduled passenger travel. Do note that the Australian High Commission through the marina office has advised that ALL AUSTRALIAN CITIZENS are to return to Australia latest by Sunday the 29th March. Please contact Fiji Airways for flight information to Brisbane and heed to notices provided on www.fijiembassy.gov.au and www.smartraveller.com.au. From Sunday, the 29th of March, all inter-island passenger travel will cease indefinitely. The Government of the day has made a very clear statement to all, in order to preserve lives, it is important that everyone is to STAY AT HOME and only travel if essential.
Our utmost priority at this moment is protecting our employees, our berth holders, our marina users and our community from the spread of COVID-19. From Saturday, the 28th of March, the marina will be physically closing their offices. The following are changes to be noted by our tenants, guests and customers:
Marinas & Boatyard Facilities
- Our Reservations and Administration office doors will close from 5pm, Friday 27th March, with staff working from home. This is not a decision we have taken lightly – it is a sensible precaution to take in order to slow the spread of COVID-19.
- Marina facilities (Jetty C) are now closed to the general public, this is being achieved through locking the gates constantly and giving access only to those that are currently occupying berths.
- We recommend that customers should use email in the first instance to make contact and thereafter phone the marina office which will be diverted to our mobile.
Our last haulout will take place on Friday, the 27th of March. We cannot confirm that we may be available for emergency boat lifts and the servicing of vessels should there be a cyclone or lockdown and request that you organise yourself accordingly.
Customer Access to the Marina and Boatyard:
- Denarau Island are heightening their security in order to protect both stakeholders and their assets on the island and therefore will need to be advised of movements in and out of the island from non-staff. We request that you communicate your intentions prior to heading into the marina.
- We will retained full security team on our premises.
- Our boatyards will be closed and secured so nobody can gain access. Card access will not be renewed and only the security team and staff on ground will have access to the facility. Only exceptions are vessels that are midway through on-hard maintenance which is able to continue under the rules.
- Dockwalk and security patrol will continue.
- If you have a concern about your vessel in the marina and boatyard, please contact us and our security staff will check on the vessel. There are restrictions of movement on the island, so please contact us prior to arriving so we can inform Denarau Corporation Limited that you will be coming in.
- We request all vessels to have their contingency plans now in place incase of a lockdown and access to your vessels, especially during the cyclone period. We cannot promise that we will be able to move your vessels.
Essential Services & Essential Service Providers:
- The Government has allowed shipping lines for freights to continue past the 29th of March, however you will need to obtain the necessary clarifications prior, to understand if you are considered an essential service provider and will be operating from the marina.
- Border police has confirmed that they will monitor movements in and out of the marina and will have physical presence in the marina premises.
- MSAF has advised that they will be available on phone and will be monitoring movements as well.
- Pacific Energy has advised that they require operators, properties on the island to communicate their operations and requirements so they can ensure their plans include this. In the event of a lockdown, they cannot confirm if they will be allowed to operate.
Ablutions Buildings, Laundries and Showers:
- Live aboard are allowed to use onshore ablutions, laundries and showers. Do note that in the event of a lockdown, the cleaners may not be able to access these facilities to sanitise them regularly and in this instance, these services will be closed as these are considered high risk facilities where virus can be transferred. We request vessels to ensure they are prepared for this scenario.
- Please note that our ‘No Discharge’ rule still applies, the marina has black water pump out facility available on the fuel dock and we recommend where possible for vessels to utilise this.
- Rubbish operations have been reduced to 3 days a week (Monday, Wednesday and Saturday) from the 1st of April, we request that you dispose of your rubbish in the closed skips provided in the boatyard, accessible only through our Security team.
We request all tenants and operators to communicate to us if they will be operating from their tenancies and of their staff levels and operating times. We will need to advise DCL accordingly on these operations. Please email me this information at the earliest.
Passenger Terminal building
Do note as of 29th March, the Passenger terminal building shutters will be closed as there are no operations in the terminal building. This is to ensure no loitering of people, safety of offices.
Should you have any questions with regards to our operations, please do not hesitate to call our team:
Cynthia 707 5650
Geoff – Operations 707 5653
Vive – Reservations 707 5633
Kaveeta – Finance 707 5644
Please take extra care of yourself, families, friends and neighbours at this time. Be kind. Reduce contact. Reduce risk. Reduce Spread.
Wishing you health,